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WG Tax

Privacy policy

Who we are

This website is run by WG Tax, a tax and accounting practice based in Auckland, New Zealand. "We" and "us" in this policy mean WG Tax. Our contact details are at the end of this policy.

What we collect

When you use our consultation form, we collect:

We also receive whatever you share with us if you call or email us directly. Please do not send tax numbers, bank details or similar sensitive information through the form. We will arrange a safer way to share those if you become a client.

Why we collect it

We use your information to reply to your request, arrange your free consultation, and understand how we can help your business. If you become a client, we will explain separately how we handle the information we need to do that work.

We do not sell your information, and we do not add you to a marketing list because you used the form.

Do you have to give it to us?

No. Giving us your information is your choice. Your name, type of business and email address are needed to send the form, because without them we cannot reply to you properly. If you would rather not use the form, you can call us instead.

Who else sees it

We use a small number of service providers to run this website and receive your request:

Because some of these providers operate outside New Zealand, your information may be stored or processed overseas, and those countries' privacy laws may not protect it in the same way as New Zealand law. By sending the form, you agree to your information being handled this way. If you would prefer to avoid it, please call us instead.

We will not otherwise share your information unless you agree, or the law requires or allows us to.

Cookies and tracking

We do not use analytics or advertising cookies on this website. If you follow a link to another site, such as our Facebook page, that site's own privacy policy applies.

How long we keep it

If you do not become a client, we aim to delete your enquiry from our inbox and from Web3Forms within 12 months. If you become a client, we keep your records for as long as we need them for our work and to meet our legal obligations. Business and tax records generally need to be kept for at least seven years.

How we protect it

The form sends your information over an encrypted connection, and we take reasonable steps to keep it safe from loss and misuse. No website or email service can be completely secure, so please think about what you include in your message.

Your rights

You can ask to see the personal information we hold about you, and ask us to correct it. We will respond as soon as we reasonably can, and within 20 working days. There is no charge to ask for your information. You can also ask us to delete your enquiry at any time.

Questions and complaints

Our privacy officer is Lovdeep Singh. Please contact us first with any question or complaint, and we will work with you to put things right.

If you are not happy with our response, you can make a complaint to the Privacy Commissioner.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.